Pigeon - Returns Management Benefits

Lower mailing costs
 
Keeping a file of names and addresses that fail and extracting these from all future mailings will lower the cost of your mail, the more returns you capture, the more of an asset this stop file becomes.
 
Commercial security
 
Correspondence that has been returned can be tracked and placed back on the desk of the sender unopened by the mail room, this ensures that confidential details are kept that way.
 
Accurate response rates from direct marketing campaigns
 
the rule of thumb is that only one out of three pieces of dead mail make it back to the sender. By taking the number of returned items and multiplying it by three, you will be able to estimate the number of items to subtract from your campaign when
  calculating response rates.
 
Discounts from list brokers
 
If it is a rented or purchased list, the list of returns can be used to redeem the list costs of the returned items, depending on your list agreement.
 
Better service
 
Knowing who sent a piece of correspondence that has been returned is vital information, the person who sent it can then execute or initiate the follow up of that item before the intended recipient has to call in.
 
Lower data entry costs
 
Bar-coded returns processing is very cost effective, allowing you to capture more returned mail far more accurately and vastly faster than traditional methods, the ability to do this without opening the item makes it even faster and more convenient.
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